My dog is quite curious of it and he scratched on it several times. It broken within a week after delivery. The liquid emitted that would be harmful to him. Then I just store it up.
We're sorry to hear about your Ice Mat. A team member will be reaching out to you directly to follow-up.
To clarify, the liquid gel inside the Ice-Mat is NON-TOXIC, so it is not harmful to dogs.
The Ice Mat's, sadly, are not indestructible, which is why we state on the Ice Mat's warning label 'do not leave unattended if your dog is prone to chewing' and caution to be careful with use as sharp claws can puncture the mat.
Once again, we're sorry to hear about your mat, and we'll be in touch to follow up.
The GF Pet Team
My dog absolutely loves this! We pop it in the freezer and very hot days for that added coolness
Our dog runs quite warm and we discovered these when he was a puppy. We keep one in the RV and one in the house and he always has a cool place to lay. I love that you don’t have to fill these, they’re automatically cool and the feel is much softer/smoother than traditional cooling products. The only downside is the material can be weak. We’ve had a couple instances where it’s gotten snagged during zoomies and unfortunately once it’s punctured it has to be replaced. Now that we know this, we just try to keep them out of the way. This is by far our favourite cooling product. The small is great for one smallish dog or the large for two of them.
It's just started to get hot here, so having this cooling mat is essential. It's cool without needing to be put in the fridge. Our Frenchie used it yesterday for some quality bone-chewing time!