Hi Trish,
Thank you for your recent gfpet.com order, and for taking the time to leave a review for our Collapsible Pet Water Bottle. We're happy to hear that you like it, but we're sorry to hear about the scratches on the inside tray.
We understand your concern and want to assure you that our team will reach out to further assist you.
Thank you for bringing this to our attention, and thank you for choosing our products!
The GF Pet Team