Hi Cindy,

We're really sorry to hear about the frustrating delivery experience you've had with UPS. Unfortunately, this is part of their standard shipping service. While it can sometimes take less than the full transit time, UPS guarantees a transit of up to 7 business days. Since your order was headed to BC and there was a holiday, this has added an extra day to the delivery time.

We appreciate your patience and understanding. If you have any further questions or concerns, please don't hesitate to reach out. Definitely contact us if there are any further delays or if you need additional help with your order when it arrives!

Thank you again for shopping with us!

Best regards,

The GF Pet Team

Hi there, Bringing Up Baby,

Thank you so much for your 5-star review of our Reversible Dog Raincoat in the Yellow Leaves print. We're thrilled to hear that you and your Golden puppy are loving the convenience and fit of our Velcro closures. We're also so happy to hear that you'll be purchasing another Jean Jacket for the fall since the first one didn't fit - we can't wait to see your pup in it! If you need any help in the Fall for sizing, please don't hesitate to reach out! We're always happy to help customers with sizing.

We appreciate your suggestion for a slush suit with complete coverage for feathering and undercarriage. We're always looking for ways to improve our products and meet the needs of our customers, and we'll definitely keep this in mind for future designs.

Thanks again for your support and happy shopping!

The GF Pet Team